Case Study

Case Study

Company Case StudyClient:
Central Coast Alzheimer’s Association

Users:
25 users across 4 locations

Hardware Configuration:
3 x Sonicwall Firewalls & VPN
Barracuda Spam Firewall
Exchange 2003 Server
Citrix Server
2 x Windows 2003 Servers
20 Workstations
5 Roaming Laptops

Services:
Preventative Maintenance and Monthly Service Plan

In their words:
“Phase 3 has brought us a level of IT service and professional working relationship that has greatly reduced our costs and improved our server and desktop systems. Phase 3 gives us significantly more attention than our prior IT contractors and consistently watches out for our best interest.”
– Central Coast Alzheimer’s Assocation

About Alzheimer’s Association:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. We first became involved with The Alzheimer’s Association in 2006. Previously, the organization had relied on another local service provider who would perform work on an as-needed basis. We began our work by analyzing historical data on the service performed and introduced the client to our preventative maintenance plan. The organization immediately realized savings of 50% or more as we were able to prevent break-fix events that previously would have led to costly emergency repairs. Today, The Alzheimer’s Association operates with a higher level of system integrity at a sustained cost savings.

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