Managed Services

Santa Barbara Managed IT Services


Managed IT Services

Small businesses must maintain a laser-like focus on controlling costs and keeping expenses under control. Whether you are the small business owner or home office user, it is important to assess the cost of your IT managed services. The price tag for IT services can be significant, and getting the best value can boost your bottom line.

In many cases, outsourcing your IT services makes more sense than trying to do everything in house. Relying on in-house IT support can be riskier than you realize, especially if your company is a small operation with one or two key tech people. The departure of a single individual could devastate your operations and put the integrity of your data at risk. Outsourcing your IT operations to a quality managed IT services firm is the best way for eliminate these risks. The fact that IT managed services are often cheaper is an additional benefit.

In fact, outsourcing your operations to a quality IT managed services firm has a number of benefits for businesses of all sizes, from greater flexibility to shorter response times and early detection of impending problems, but not all support models are the same. Some IT managed services companies charge a flat fee for their operations, while others charge hourly based on the tasks they complete.

As with other aspects of running a business, it is important to look at the pros and cons of each approach. Here are some key points to consider when deciding between a flat fee managed services model and paying by the hour.

Predictability of Costs

Predictability of costs is perhaps the biggest advantage of the flat free model. When you choose a flat-fee IT managed services vendor, you know exactly how much your monthly cost will be. You know you will not be nickel and dimed with additional support charges, and you know what is, and is not, included in the package you choose.

The flat fee cost and predictability of expenses allows you to focus on your business instead of your IT infrastructure. Hiring an IT managed service company makes budgeting easier and lets you get on with what you do best — running your business.

Hourly Support Can Make Existing Losses Worse

When part of your IT infrastructure breaks and your network goes down, your company is losing money every minute it is offline. Having to pay an hourly fee to get the network up and running makes those losses worse and costs your company even more.

If your network infrastructure is fairly new and problems are rare, hourly support could be the most cost-effective solution. Over time, however, the hourly model could actually cost your business more than it saves.

The Flat Fee Model Provides Added Flexibility

Relying on an hourly, per-device or per-user pricing model can restrict your flexibility and future growth prospects. If you need to factor in additional support costs when making hiring decisions or adding devices to your network, you might decide the benefits are not worth the extra expenses.

A flat fee approach lets you focus on the needs of your business instead of the expense of your IT operation. This provides additional flexibility and makes scaling your business easier.

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